faq

Do you offer framing? Yes! All of the frames are custom made here in the United States with shatter-resistant plexiglass protecting against 85% of UV rays. Framed prints are dry mounted to acid-free backing and customized with your choice of white, natural, black or gold frame. All frame orders include wall bumpers, hanging hardware, nails, and care instructions.

How much is shipping? I offer free shipping within the continental US. International shipping varies based on the address you enter at checkout.

How long will it take to receive my order? Production and shipping times can vary depending on your type of order. Allow 2-3 weeks for framed print orders to be processed and made. All orders ship via Fedex Ground. For international shipping, there is no guarantee on turnaround time. Once your order has shipped, you will be updated with tracking information.

Do you ship internationally? Yes, all of my products are able to be shipped internationally. The shipping rates vary based on the address entered at checkout. I cannot guarantee transit times for international shipping and am not liable for damages that may happen during international shipping. If you receive a damaged item, please reach out and I will do my best to make it right. 

Do my prints arrive ready to hang? Of course! All framed prints include mounting hardware and hanging instructions.

What are the final dimensions of my framed print? The size you choose is the dimensions of the actual print itself. If you select print only, the size you choose will be the size of the print you receive. If you select a framed print, expect a few additional inches on each side of your print to accommodate the mat and frame.

 

Here are the exterior dimensions for each framed print:

Framed 8 x 10 in = 11.875 x 13.875 in

Gold Framed 8 x 10 in = 13.0 x 15.0 in

Framed 11 x 14 in = 14.875 x 17.875 in

Gold Framed 11 x 14 in = 16.0 x 19.0 in

Framed 16 x 24 in. = 19.875 x 27.875in

Gold Framed 16 x 24 in = 21.0 x 29.0 in

Framed 24 x 36 in = 27.875 x 39.875 in

Gold Framed 16 x 24 in = 29.0 x 41.0 in

 

Do you accept returns? Each item is custom made to order so unfortunately I do not accept returns at this time. If your item has been damaged in transit, please contact me at hello@beccafrederick.com and I will do my best to make it right!  

How accurate is the physical print to the online image? I try my best to provide the most accurate representation of the print you will receive. Colors can appear differently depending on your screen, so please understand the colors of your print may slightly vary. 

Do you offer custom sizes and orders? Yes! I love doing custom orders and am able to accommodate most anything you can dream up. If you are interested in placing a custom order, please contact me at hello@beccafrederick.com.

Do you ever take on commissions? Yes. I love to work with clients on photographing a special place, object, building, etc. as fine art photography. Please email me at hello@beccafrederick.com to inquire.

Do you do collaborations with designers, bloggers, etc? For sure! I love working with designers and bloggers. Please shoot an email with details to hello@beccafrederick.com.

I want to send a print as a gift. Do you include invoices in the package? Nope! I never include invoices with packaging.